Seating Assistance Available
University of Phoenix Stadium
Assistive Listening Devices Assistive Listening Devices (ALD’s) are available at all four Guest Services Offices (by Sections 104, 123, 417 & 448.) Guests will be asked to leave a valid driver’s license or other form of identification when the ALD is checked out. ADA Parking All Sportsman's Park carparks and most other game day parking lots have signed ADA parking spots. On Cardinals game days vehicles must have a valid Cardinals parking hangtag to enter Sportsman’s Park or offsite gameday parking areas. A valid state-issued hangtag or license plate is required to park in a signed ADA spot. Please contact the Arizona Cardinals Ticket Office at (602) 379-0102 for more information on ADA parking on game days. For most non-Cardinals stadium events a valid paid parking ticket along with a state-issued hangtag or license plate is required to park in a signed ADA spot. For mega events, including the Fiesta Bowl, please contact the respective organization in charge of the event or visit our upcoming events page and click the desired event. ADA Seating Disabled seating is located on all three concourses at University of Phoenix Stadium, including all lofts and field boxes. All levels can be accessed by the elevators located near the five (5) stadium entrance locations. One power outlet is available at each disabled seating platform for the use of guests with electric wheelchairs and other necessary equipment. Please contact a Guest Services Representative for any needed assistance. ADA Card Service For Arizona Cardinals games a courtesy cart service is available to mobility impaired fans from disabled parking areas to the stadium plaza security checkpoints. These carts are for mobility impaired fans and one companion only. The carts will only take fans to the closest entrance. There is no cart service available inside the stadium. The cart service will be available two hours prior to the game until one hour following the conclusion of the game. Fans should wait at the large red numbers and letters outside of the gates for carts to meet them when exiting. Courtesy cart service is also available for most large ticketed events. Similar pick up/drop off rules apply, but operation times may vary. Open Captioning The University of Phoenix Stadium is in compliance with the Americans with Disabilities Act in providing open captioning service for the stadium public address system. Open captioning is displayed below the stadium’s north and south video boards. Open captioning is automatically provided for larger sporting events that utilize the stadium’s public address system including Arizona Cardinals games and the Fiesta Bowl. In addition, open captioning is available via smart phones which are available free of charge at the Gate 1 Guest Services office (across from Section 104). For more information in advance of a Cardinals game day, please contact the Cardinals Ticket Office at (602) 379-0102 or by e-mail at firstname.lastname@example.org. For more information in advance of Cardinals game days, please contact the Cardinals Ticket Office at 602-379-0102 or via e-mail at email@example.com. Restrooms There are 50 restrooms located throughout University of Phoenix Stadium. All men, women and family restrooms are ADA accessible and equipped with a baby-changing table. Please ask any staff member for directions to the closest restroom. Sign Language Interpreters University of Phoenix Stadium is happy to make arrangements for interpretive services for our hearing impaired guests. Interpreters can be arranged by contacting our Guest Services Department at firstname.lastname@example.org, or by phone (623) 433-7139. Requests should be made a minimum of two (2) weeks prior to the event. Wheelchair Assistance (Event Day) The University of Phoenix Stadium is pleased to provide appropriate wheelchair assistance for mobility impaired guests. Wheelchair assistance is available to guests once they have entered the stadium. It is scheduled on a first-come, first-served basis. Requests for wheelchair assistance can be made by asking a stadium staff member or by visiting a Guest Services Booth (located near Sections 104, 123, 417 and 448). University of Phoenix Stadium will provide wheelchairs, and a staff member to escort guests to their seats, but it is requested that mobility impaired patrons be accompanied by another adult in their party. Upon arrival at the seating location, guests are required to surrender wheelchairs to stadium staff. Stadium provided wheelchairs may not be used as temporary seating for events. To make arrangements for post-event wheelchair assistance, guests are asked to fill out a wheelchair escort request form stating their desired pick-up time and location. wheelchair escort request forms are available at all stadium Guest Services Booths. When exiting the stadium guests will be brought to the exterior glass doors on the stadium's main concourse level. All requests for wheelchair escorts are accommodated on a first-come, first-served basis. A short wait time may be required.